Terms

Who you are contracting with

Liudmyla “Luda” Tykhonovska, trading as The Luda Method, a sole trader based in Cambridge. These terms apply to every session, class and programme booked.

What I do, and what I do not do

I provide personal training, Pilates, group fitness and sound sessions. I hold professional indemnity and public liability insurance for that work.

I work with clients who are cleared to train — and alongside your physio or GP where you are under their care, never instead of them.

If you have an injury or a health condition, please get advice from your GP or your physio before booking, and tell me what they have said. I will plan your sessions around it. What I will not do is take over from them.

Health questionnaire

Every client completes a short health questionnaire before their first session. It is not optional — it is a condition of my insurance and it is how I keep you safe. Please tell me if anything on it changes.

Booking and payment

Sessions and classes are paid for when you book. Prices shown on the site are the prices you pay; where a price is shown as "on enquiry", I will confirm it with you in writing before anything is booked.

Cancellation

⚠️ Proposed, and to be confirmed by Luda before launch.

You. Cancel or move a session with at least 24 hours' notice and there is no charge. Less than 24 hours, or not turning up, and the session is charged in full — the time was held for you and cannot be filled at short notice.

Me. If I cancel, you get the session back or your money back, whichever you prefer. Classes are occasionally cancelled for illness, weather or half-term; I will tell you as early as I can and the booking page always has the current position.

If something serious happens — illness, a bereavement, an emergency — talk to me. I would rather sort it out than stand on a policy.

Blocks of sessions

⚠️ Block pricing and expiry are proposed and unconfirmed. Ask and I will confirm the current terms in writing before you buy.

Classes

Please arrive a few minutes early. If you are new, come five minutes early and say hello so I know to keep an eye on you. Spaces are limited and are allocated in booking order.

Your safety during a session

Exercise carries some risk. I plan sessions to reduce it, but you know your own body — stop and tell me if something hurts, feels wrong, or you are not sure. You will never be pushed past what you say you can do.

Your information

How I handle your details, including the health questionnaire, is set out in the privacy notice.

Governing law

These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.